Main Contents

Title Page

General Management

Performing a Management Audit:
Introduction to The Management Audit

Basic Planning Audit

Personnel Audit

Production Audit

Sales and Marketing Audit

Advertising and Promotion Audit

Bookkeeping and Accounting Audit

Financial Planning and Loan Proposal Audit


How to Manage Effectively

Developing a Strategic Plan

Developing a Profit Plan

Planning and Goal Setting

Productivity Management


Retail Merchandise Management:
Selection of Merchandise

Tools for Merchandise Management

Implementing a Merchandise Improvement Program

Retail Pricing, Sales and Markdowns

Retail Advertising and Promotion


Purchasing in the Manufacturing Firm:
The Function of Purchasing

Determining Purchasing Needs

Selecting Suppliers

Making the Purchase

Preparing the Purchase Order

Receiving and Inspection


Buying for Retail Stores

The Equipment Replacement Decision

The Lease or Buy Decision

Managing Your Inventory

Stock Control (Retail)

Risk Management

Business Survival Tips

Fixing Production Mistakes

Taking Advantage of Your wholesaler’s Services


Family-Run Business:
Managing a Family Business (checklist)

Understanding the Family Business

Balancing Family and Business Goals

Problems in Managing a Family Business

Choosing a Successor in a Family Business

Family Business Assessment (Checklist)

Family Business Strategic Planning (Checklist)


Crime Prevention and Security:
Preventing Embezzlement

Preventing Employee Pilferage

Preventing Burglary and Robbery Loss

Outwitting Bad-Check Passers

Preventing Retail Theft


Setting Up a Quality Control System