Main Contents

Title Page

Marketing Management

Introduction to Marketing

Marketing: an Overview

Retail Marketing Checklist

Developing a Marketing Concept

Learning About Your Market

Performing a Low Cost Market Research

Understanding Your Customers

Developing a Marketing Plan

Creating a Marketing Budget


Advertising: 
Planning an Advertising Budget

Planning a Retail Advertising Program

Writing Advertising Copy

Deciding on the Advertising Media

Developing a Cost Effective Advertising Campaign

Evaluating Your Advertising Results


Promoting Your Business (Idea List)

Finding New Customers

Expanding Your Market

Taking Advantage of a Market Switch

Forecasting Your Sales


The Art of Selling:
Creative Selling

Selling Tips

Retail Sales Training Tips


Publicity Tips

Specialty Advertising

Signs as Marketing Tool

Selling on Consignment

Selling By Mail Order

Selling By Independent Sales Agent


Pricing:
Setting Prices in a Manufacturing Firm

Setting Prices in a Service Firm

Setting Prices in a Retail Store


Measuring Sales Force Performance

Improving Product Management and Channels of Distribution