Main Contents

Title Page

Personnel Management

Introduction to Personnel Management

Developing a Personnel System

Hiring The Right Employees

Employee Training and Development

Building Employee Trust

Productivity Improvement

Delegating Work and Responsibility

Setting Up a Pay System


Employee Relations:
Importance of Employee Relations

Administrative Personnel Procedures

Effective Supervisory Practices

Positive Discipline

Dealing With Employee Grievances

Communicating With Your Employees


Managing Employee Benefits

Developing a Training Program (Checklist)

Using Temporary Help Services