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Starting a Small Business
Starting The Business
Source: Managing
a Small Business
Say that you are the type who can operate a business
of your own. You have given attention to the overall chances for success, and have chosen
the business you wish to establish. What practical problems will you face in starting the
business? How much money will you need? Where can you obtain it? What form of business
organization will you have? Where should you locate the business?
Cash Planning
The first question you want to answer is: How much money
will I need? But this question can't be answered until several other questions are
answered and several decisions are made.
To decide how much money is needed to start a business, enter all of your potential
income and all of your planned expenses on a work sheet or form.
Even though you may feel that this kind of planning is more than you need to start a
simple small business it is useful to get started with this approach to management which
puts figures down in black and white. You will find the same approach valuable in an
established business.
First, estimate your sales volume. This will depend on the total amount of business in
the area, the number and ability of competitors now sharing that business, and your own
capability to compete for the consumer's dollar. Obtain assistance in making your sales
estimate from wholesalers, trade associations, your banker, and other business-people.
Several business and statistical publications may be useful in making sales volume
estimates.
In reaching your final estimate of sales do not be over-enthusiastic. A new business
generally grows slowly at the start. If you overestimate sales you are likely to invest
too much in equipment and initial inventory, and commit yourself to heavier operating
expenses than your actual sales volume will justify. Since you are just starting up you
might have no sales for the first few months. At any rate you can expect your first few
months to be very low.
You must also determine what proportion of your sales will be cash and what proportion
will be sold on credit. If you estimate that a certain portion of the sales will be on
credit then you must figure when you are going to get the money for these sales. One
month? Two months? More? Never?
Next, estimate how much cash will be paid out. Remember that in starting a business you
may be purchasing equipment, paying fees and licenses, making deposits on lease, utilities
and so on, several months before you open the door. Some of these expenses are easy to
estimate. If you have decided to lease a building (more about that later) then you know
what your deposits will be and how much you will have to pay out each month. You can
probably get the cost of fees, licenses and utility deposits with a few telephone calls.
Other expense figures may take a little more work to get. One way is to obtain typical
operating ratios for the kind of business in which you are interested. Among the sources
for such ratios are Dun & Bradstreet, Inc., trade associations, publishers of trade
magazines, specialized accounting firms, industrial companies, and colleges and
universities. The typical ratios for your type of business multiplied by your estimated
sales volume will serve as bench marks for estimating the various items of expense.
However, do not rely exclusively on this method for estimating each expense item. Verify
and modify these estimates through investigation and quotations in the particular market
area where you plan to operate.
Don't forget to pay yourself too. You may need money to live on if you have to quit
your job. If your spouse is working and can support the family for a while you may not
have to withdraw money from the business. The longer you can go without taking money out,
the quicker you will build up a strong cash position. Now that you have estimated your
cash receipts and expenses, write down the amount of cash you will put into the business
to start. This goes on line 1 in the example below. Next, add lines 1 and 2 for the first
month to get line 3. Then add up all of the expenses to get line 5. Subtract line 5 from
line 3 to get line 6. This cash at the end of month 1 then goes to line 1 for the
beginning of the next month, and so on.
If you continue this for the entire year, very soon you will find you have negative
numbers or a negative cash flow. About this time you will also realize that you should be
working on this form with a pencil that has a good eraser.
Let's see what a simple forecast for a few months might look like:
1) Cash on Hand
4000 1700 500
(200)
2) Cash Receipts
0 1000 1500
3000
_____ _____ _____
_____
3) Total Cash Available 4000
2700 2000 2800
4) Cash Paid Out
Purchases
2000 2000 2000
2000
Rent
200 200
200 200
Deposits
100
5) Total Cash Paid Out 2300
2200 2200 2200
_____ _____ _____
_____
6) Cash Position
1700 500 (200)
600
6) Cash Position
1700 500
(200) 600
In this overly-simplified illustration, you
see that by the end of June you are minus $200 in cash. Two solutions can be tried -
reduce your purchases in June by $200 or start with $200 more. You may not be able to
reduce expenses (they will probably go up as your business starts). So you will have to
put in $200 more to start with. If all you have is $4000 then the additional $200 you need
is capital you must get from somewhere else.
Don't be misled by this simple
illustration. Many small businesses start with the $200, and try to get the $4000 from
someplace else. Since a major reason for failure in the early stages of a business is
under-capitalization, be very careful in your planning at this stage. You can almost
always plan on some unexpected expenses and some delays in expected income.
Getting the Money
Now that you
have computed your initial capital requirements, where will you get the money? The first
source is your personal savings. Then relatives, friends, or other individuals may be
found who are willing to "venture" their savings in your business. Before
obtaining too large a share of money from outside sources, remember you should have
personal control of enough to assure yourself ownership.
Once you can show that you have carefully worked out your financial requirements and
can demonstrate experience and integrity, a lending institution may be willing to finance
part of your operating needs. This may be done on a short term basis of from 60 days to as
much as one year. Any institution that has money to lend is primarily concerned with
security. The security may be a business asset, but when you're just starting the best
security is usually your home or some other personal asset.
The second thing the lender will want to see is some sort of business plan. If you
complete a business plan - which includes a cash flow forecast - the lender will see that
you have done some serious and realistic thinking about your business and be more likely
to consider your request.
Become acquainted with your banker. In selecting a banker consider progressiveness,
attitude toward your business, credit services offered, and the size and management
policies of the bank. Is the bank progressive? The physical appearance of the bank may
give you some indication. When the employees are reasonably young, interested in your
problems and active in civic affairs the bank is likely to be progressive. The character
of the bank's advertising may also be a clue to its progressiveness.
To be effective the banker should be interested in helping you to become a better
manager, and build a continuing relationship that will mean profitable business for you
and the bank over the years.
Will the bank offer you the kind of credit you need? For example, if seasonal
accumulations of inventory become a problem will the bank make a loan against public or
field warehouse receipts? If your capital is tied up in accounts receivable during your
heavy selling season, will the bank take these receivables as security for a loan? Will
the bank consider a term loan?
Finally, know the size and management policies of the bank. Will your maximum
requirements fall well within the bank's "legal limit"? If you plan to do some
export business, does it have a foreign exchange department? If you or your dealers sell
on installment terms does the bank have facilities for handling installment paper? How
deeply is the bank concerned with the growth and prosperity of your local community?
When you deal with your banker, sell yourself. Whether or not you need a bank loan,
make it a practice to visit your banker at least once a year. Openly discuss your plans
and difficulties. It is the bank's business not to betray a confidence. If you need
financial assistance carefully prepare, in written form, complete information that will
present a thorough understanding of your entire proposition. Many business-people or
prospective business operators destroy their chances of obtaining financial help by
failing to present their proposition properly. Remember, before a banker will make a loan
he/she must have satisfactory answers to questions such as these:
1. What sort of person are you?
2. What will you do with the money?
3. When and how do you plan to pay it back?
4. Does the amount requested allow for unexpected developments?
5. What is the outlook for you, for your line of business, and for business in general?
Trade creditor or equipment manufacturer, Companies from which you buy equipment or
merchandise may also furnish capital to you in the form of extended credit. Manufacturers
of store fixtures, cash registers, and industrial machinery frequently have financing
plans under which you may buy on an installment basis and pay out of future income. You
need not pay for the goods at once. If goods are for resale, no security other than
repossession rights of the unsold goods is involved. However, too extended a use of credit
may prove expensive. Usually cash discounts are quoted if a bill is paid within 10, 30, or
60 days. For example, a term of sale quoted as "2-10; net 30 days" means that a
cash discount of 2 percent will be granted if the bill is paid within 10 days. If not paid
in 10 days, the entire amount is due in 30 days. If you do not take advantage of the cash
discount, you are paying 2 percent to use money for 20 days, or 36 percent per year. This
is high interest. Avoid it.
One of the principal causes of failures among businesses is inadequate financing. If
you do go into business, remember it is your responsibility to provide, or obtain from
others, sufficient money to supply a firm foundation for your enterprise.
Sharing Ownership With
Others
Now that you
have decided what business to start and about how much capital will be required, you may
find it necessary to join with one or more associates to launch the enterprise.
Partnership
If you lack certain technical or management skills which are of major importance to
your chosen business a partner with these skills may prove a most satisfactory way to
cover the deficiency. If you are very skilled in your special area but lack management
training and skills, you might look for a partner with a background in management. If you
may need more start-up money, sharing the ownership of the business is one way to obtain
it. Great care should be taken in deciding upon a partner. Personality and character, as
well as ability to render technical or financial assistance, affect the success of a
partnership.
A partnership can be a mixed blessing. A partner who puts in time or money has a right
to expect a share in running the business.
In a partnership the liability for the debts of the firm is unlimited, just as it is in
a single proprietorship. This means the owners are personally responsible for the firm's
debts, even in excess of the amount they have invested in the business. In a corporation
the liability of the owner is limited to the amount they pay for their shares of stock. A
partnership, like a single proprietorship, lacks continuity. This means the business
terminates upon the death of the owner or a partner, or upon the withdrawal of a partner.
Corporation
The corporation is a legal entity whose continuity is unaffected by death or transfer
of stock shares by any or all of its owners. Even with no partners, you may decide a
corporation with minor stockholders is better than a single proprietorship primarily
because of the corporation's limited liability.
Since partnership agreements and incorporation papers should be prepared by a lawyer,
consultation with a lawyer will help you determine the best type of organization for you.
Selecting a Location
Once you have
decided what type of business you want to start and the investment requirements, you are
ready to select a location. The number of competitive businesses already in the area
should influence your choice of location. Some areas are overloaded with service stations
or certain types of restaurants. Check on the number of your kind of business in Census
figures, the yellow pages, or by personally checking out the location.
Factors other than the potential market, availability of employees and number of
competitive businesses must be considered in selecting a location. For instance, how
adequate are utilities - sewer, water, power, gas? Parking facilities? Police and fire
protection? What about housing and environmental factors such as schools, cultural and
community activities for employees? What is the average cost of the location in taxes and
rents? Check on zoning regulations. Evaluate the enterprise of the local business-people,
the aggressiveness of civic organizations. In short, what is the town spirit? Such factors
should give you a clue to the city or town's future.
Chambers of Commerce and nearby universities usually have made or are familiar with
local surveys which can provide answers to these questions and the many other questions
which will occur to you.
Next you must decide in what part of town to locate. If the town is very small and you
are establishing a retail or service business, there will probably be little choice. Only
one shopping area exists. Cities have outlying shopping centers in addition to the central
shopping area, and stores spring up along principal thoroughfares and neighborhood
streets.
Consider the shopping center. It is different from other locations. The shopping center
building is pre-planned as a merchandising unit. The site has been deliberately selected
by a developer. On-site parking is a common feature. Customers may drive in, park and do
their shopping in relative safety and speed. Some centers provide weather protection. Such
conveniences make the shopping center an advantageous location.
There are also some limitations you should know about. As a tenant, you become part of
a merchant team and must pay your pro rata share of the budget. You must keep store hours,
light your windows, and place your signs according to established rules. Many communities
have restrictions on signs and the center management may have further limitations.
Moreover, if you are considering a shopping center for your first store you may have an
additional problem. Developers and owners of shopping centers look for successful
retailers.
The kind and variety of merchandise you carry helps determine the type of shopping area
you choose. For example, clothing stores, jewelry stores and department stores are more
likely to be
successful in shopping districts. On the other hand, grocery stores, drug stores,
filling stations, and bakeries usually do better on principal thoroughfares and
neighborhood streets outside the shopping districts. Some kinds of stores customarily pay
a low rent per square foot, while others pay a high rent. In the "low" category
are furniture, grocery and hardware stores. In the "high" are cigar, drug,
women's furnishings, and department stores. There is no hard and fast rule, but it is
helpful to observe in what type of area a store like yours most often appears to flourish.
After determining an area best suited to your type of business, obtain as many facts as
you can about it. Check the competition. How many similar businesses are located nearby?
What does their sales volume appear to be? If you are establishing a store or service
trade, how far do people come to trade in the area? Are the traffic patterns favorable? If
most of your customers will be local inhabitants, study the population trends of the area.
Is population increasing, stationary or declining? Are the people native-born, mixed or
chiefly foreign? Are new ethnic groups coming in? Are they predominantly laborers, clerks,
executives or retired persons? Are they all ages or principally retired, middle aged, or
young? Judge buying power by checking average home rental, average real estate taxes,
number of telephones, number of automobiles and, if the figure is available, per capita
income. Larger shopping centers have this type of information available, and will make it
available to serious potential tenants.
Zoning ordinances, parking availability, transportation facilities and natural barriers
- such as hills and bridges - are all important considerations in locating any kinds of
business. Possible sources for this information are Chambers of Commerce, trade
associations, real estate companies, local newspapers, banks, city officials, local
merchants and personal observation. If the Bureau of the Census has developed census tract
information for the particular area in which you are interested you will find this
especially helpful. A census tract is a small, permanently established, geographical area
within a large city and its environs. The Census Bureau provides population and housing
characteristics for each tract. This information can be valuable in measuring your market
or service potential.
Choosing the actual site within an area may well be taking what you can get. Not too
many buildings or plants will be suitable and at the same time, available. If you do have
a choice, be sure to weigh the possibilities carefully.
For a manufacturing plant, consider the condition and suitability of the building,
transportation, parking facilities, and the type of lease. For a store or service
establishment, check on the nearest competition, traffic flow, parking facilities, street
location, physical aspects of the building, type of lease and cost, and the speed, cost
and quality of transportation. Also investigate the history of the site. Find answers to
such questions as: Has the building remained vacant for any length of time? Why? Have
various types of stores occupied it for short periods? It may have proved unprofitable for
them. Sites on which many enterprises have failed should be avoided. Vacant buildings
don't bring traffic and are generally regarded as bad neighbors, so check on nearby
unoccupied buildings.
Use a Score Sheet
To help choose your location use some type
of "score sheet" in evaluating different sites. See the following suggested
score sheet. Depending upon your kind of business and situation some factors will have
more importance than others. You may wish to eliminate some factors listed in the sample
and add others. But some sort of score sheet is essential to choosing your business
location wisely.
Time and effort devoted to the selection of (a) the town or city, (b) the area within
the town or city, and (c) the particular site for the location of your business can well
mean the difference between success and failure.
Score Sheet on Sites
Grade each factor: "A" for excellent, "B" for good, "C"
for fair, and "D" for poor.
1. Centrally located to reach my market
2. Physical suitability of building
3. Type and cost of lease
4. Provision for future expansion
5. Overall estimate of quality of site in 10 years
6. Adequacy of utilities (sewer, water, power, gas)
7. Parking facilities
8. Transportation availability and rates
9. Nearby competition situation
10. Traffic flow
11. Taxation burden
12. Quality of police and fire protection
13.Environmental factors (schools, cultural, community activities, enterprise of
business people
14. Quantity of available employees
15. Prevailing rates of employee pay
16. Housing availability for employees
17. Merchandise or raw materials readily available
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