Free Personnel Management Books

Free Book: How to Use Temporary Help Services Effectively

 

How to Use Temporary Help Services Effectively

A Step by Step Guide to Using Temp Agencies Services

How to Use Temporary Help Services EffectivelyHow do you cope with unexpected personnel shortages? Many businesses are facing this question whether the cause is seasonal peaking, inventory taking, special projects, several employees on sick leave at the same time, or an unexpected increase in business.

Many companies are finding a convenient and economical solution to such problems in the services of temp staffing agencies. This guide explains these services, points out some of their advantages and outlines some steps that can be taken to ensure getting the best possible results from using them.

Table of Contents

1. Introduction
2. What Is A Temporary Personnel Service?
3. Why Not Hire Your Own Temporary Personnel?
4. Advantages Of Using A Temporary Services Firm
5. When Not To Use A Temporary Service
6. What Will It Cost?
7. How To Select A Temporary Service Firm?
8. Plan Early
9. What to Do When The Time Comes
10. Preparing For The Temporary Employee
11. The Work Begins
12. Judging The Overall Results

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Sample Content

How do you cope with unexpected personnel shor­tages? Many businesses are facing this question whether the cause is seasonal peaking, inventory taking, special projects, several employees on sick leave at the same time, or an unexpected increase in business.
Many companies are finding a convenient and economical solution to such problems in the services of temporary personnel firms. This guide explains these services, points out some of their advantages and outlines some steps that can be taken to ensure getting the best possible results from using them.
Almost every business needs extra help at one time or another. A rush order comes in. The work load suddenly zooms and then drops back to normal when the rush order is finished. More employees than usual are absent because of illness or vacations. A special project has to have attention right away. Seasonal demands must be met or inventories must be taken without disrupting your usual business. The extraheavy workload puts a strain on you, on your employees, and on your budget because of the overtime it requires.

These temporary shortages of personnel are especially hard for the owner-manager of the smaller businesses to handle. Their staff is small. There is little leeway for shifting schedules. Yet they cannot afford to keep on their payrolls workers who are not needed when the workload is at a normal level.
The use of temporary personnel is a relatively new approach to solving many of the personnel problems facing both large and small businesses. You can hire these extra workers by recruiting them yourself or using a private employment agency. Or you can call on a temporary personnel service firm to meet your needs. These specialized firms are usually equipped to supply you with a wide variety of people, or, in the case of some of the larger services, handle a complete department including supervisors and workers.

What Is A Temporary Personnel Service?
A temporary personnel service is not an employment agency. Like many service firms, it hires people as its own employees and assigns them to companies requesting assistance. This means that when you use such a service, you are not hiring an employee; you are buy­ing the use of their time. The temporary personnel firm is responsible for payroll, bookkeeping, tax deductions, workers compensation, fringe benefits and all other similar costs connected with the employee. You are relieved of the burden of recruiting, interviewing, screening and even testing and training if these are necessary. Most national temporary personnel companies also offer performance guarantees and fidelity bonding at no added cost to their clients. In addition, you are relieved of the need for government forms and for reporting withholding tax, etc. The temporary service firm takes these responsibilities.

You may contract for a secretary, a word pro­cessing operator, a bookkeeper, a switchboard operator, a product demonstrator, a packer, added sales personnel or any of many other types of office, professional, and industrial workers. You may contract for temporary per­sonnel for a day or for a much longer period of time.
Whatever help you need, a temporary personnel service will try to provide the right person for the job. Some temporary personnel companies specialize in one type of help, such as office workers. Others can supply a broad range of personnel from unskilled labor to accountants and engineers.
Some of the other areas where temporary personnel are profitable to use include a temporary second shift to allow you to make the most use of expensive equipment investments. Sales blitzes to introduce new products, special quarterly or year end invoicing problems, special telephone sales programs or order taking, and seasonal catalog sales are examples. Some companies contract for teams of temporary people to perform microfilming of documents, retrieval of information, and maintenance of files. Temporaries also find wide use at trade shows, product sampling or demonstrations. National tem­porary firms can offer the smaller company a means of handling a national marketing effort that allows them to compete with larger organizations without excessive permanent overhead.

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